FAQ
Products
How are your products crafted?
Our products are crafted to meet high, rigorous and clean standards while still delivering a luxury experience
Intentionally formulated without parabens, phthalates, formaldehyde-releasers and currently listed Prop 65 ingredients- avoiding known carcinogens, mutagens, and reproductive toxins.
Warm Weather
Product Melting
During the warmer months, some of our products (body + hand cream, lip balm, deodorants) can soften &/or melt due to the heat during shipment or sitting out too long. To avoid extra melting, please retrieve your delivered package as soon as possible. Simply pop the melted product into the fridge for 30 minutes to solidify it. Some products may loose their shape but it does not affect the quality in any way & can still be used.
If your product has leaked/ arrived damaged please refer to our policy page for next steps.
Wholesale FAQ:
Do you offer wholesale?
Yes! I offer wholesale for all current products on my website!
They can be in bulk containers or packaged in my current packaging with or without my labels.
All inquiries can be made via email: info@kissofsilk.com .
Do you offer custom labels?
I do not offer custom labels.
Rewards Program
How Do I get & redeem rewards?
Click here to learn how to redeem them with ease.