Store Policies

Payment

All payments are due at checkout via AfterPay, Shop Pay, Gift Card or Debit/Credit Card.

Shipping

Kiss of Silk ships within the United States via UPS.

Pick-ups or Meet-ups are not an option.

All Kiss of Silk orders are processed within 1-7 business days (weekends not included). Don't worry! The wait is fully worth it!

After your order has been shipped, delivery time within the United States is 1-5 business days. Shipping could experience delays depending on carrier &/or weather.

Shipping: Shipping is calculated by weight at checkout. Free shipping is offered for orders $150.00+

Kiss of Silk is not responsible for any damage, stolen packages, loss of package, or shipping deliveries that are affected by shipping customs/ natural occurrences.

If damage does occur, you would need to reach out to shipping carrier to file a claim here: https://www.ups.com/us/en/support/file-a-claim.page .

Packages deemed undeliverable by customs will be returned & reviewed once received & processed at Kiss of Silk. If you have any questions or concerns, please contact Kiss of Silk via email. You can find contact information on the "Contact Kiss of Silk" Page located on the bottom of each page.

Bulk Policy:

•All invoices sent from inquiries must be paid within 24 hours of receiving.
•All orders are final & cannot be changed or canceled once payment is received & processing is started.
•Returns & Exhanges are not accepted due to the nature of products
•Bulk Orders do not qualify for free shipping. Shipping is calculated by weight.

Returns & Exchanges

Due to the nature of Kiss of Silk Products, all purchases are final. Returns/ Exchanges are NOT accepted.

Kiss of Silk is not responsible for any damage, loss of package, or shipping deliveries that are affected by shipping customs/ natural occurrences. If damage does occur, you would need to reach out to shipping carrier to file a claim here: https://www.ups.com/us/en/support/file-a-claim.page

Exceptions / non-returnable items
Due to the nature of our products, we do not accept returns. We do not issue refunds for products that are not damaged or defective.

Unfortunately, we cannot process refund requests for gift cards.

Issues

Please inspect your order upon reception. If you receive the wrong item, contact us via email so that we can evaluate the issue and make it right.

Disclaimer

These statements & products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Please test products on small patch of skin before using fully.

This website and information contained therein is designed to provide users with information and makes no express or implied warranties or representations with regard to the accuracy, reliability or the standard of information provided within, including but not limited to, the generality of the aforegoing, and implied warranties of fitness for any particular purpose or non-infringement.

Your use of this website and any information contained here within is entirely at your own risk and kissofsilk.com shall not be liable or responsible for any loss or damage caused, including but not limited to, indirect, special, incidental or punitive loss to person or computer equipment, sustained as a result of the use of this website, the information contained or suggested therein or any errors or omissions contained in such information. All customers purchasing products from kissofsilk.com agree to accept full responsibility for any results experienced from using them.