Cancellation policy
At Kiss of Silk, each order begins preparation shortly after it is placed.
Orders may be canceled within 24 hours of purchase, provided processing has not begun.
Processing begins when shipping materials are prepared, including the printing of a shipping label or packing slip.
Once processing has begun, orders cannot be:
- canceled
- modified
- combined with another order
- changed to a different fragrance or product
- refunded
If your order has already shipped, it cannot be canceled.
Customers are responsible for reviewing their order carefully before completing checkout.